Frequently Asked Questions

While the Official Rules outline the complete details of this promotion, your question may already be answered below.

Q. How do I enter?
A. Make a purchase of two (2) qualifying BENADRYL® products within one (1) single transaction. Be sure to keep your receipt. Then, before 9/30/18 visit and follow the directions to upload an image of your receipt to the Website.
Q. What is the time frame for uploading my receipt from date of purchase?
A. The product purchase date and timestamp must be from 5/15/18 - 9/15/18 and uploaded by September 30, 2018 for the purchases to be considered eligible.
Q. Will a credit card statement be accepted as a purchase receipt?
A. Sorry, unfortunately we cannot accept a credit card statement as it will not have enough detail to verify that the reward requirements have been met.
Q. I received an email that said my receipt was rejected. What should I do?
A. Follow the instructions within your emails to either take a new photo of your receipt or make a new purchase. Make sure that your receipt image is clear and shows the retailer, contains a valid product, purchase date and timestamp, the purchase price and receipt total and has not already been previously accepted.
Q. What are the prizes for this promotion?
A. $500 Digital Prepaid Reward and $500 Airbnb Gift Code. Value of Grand Prize: $1,000

Terms and conditions of Reward and Gift Code apply. Redemption instructions for the Reward and Gift Code will be included in the win notification email. See the Official Rules for complete details.
Q. Is there a limit to the number of rewards that I can earn?
A. You may earn up to 3 offers and 1 sweepstakes prize total.
Q. For Fraud Prevention, what is the review process?
A. Our security team reviews all suspicious receipts. Any fraudulent submissions or use of fictitious names, multiple addresses, or PO Boxes to obtain additional rewards or rebates will be disqualified and may violate federal or state laws.
Q. How will I know if I'm a winner?
A. The drawing will be held on or around October 11, 2018. The winner will be notified via the contact information provided upon registration.
Q. I got a message that I've already entered today, but I haven't. What should I do?
A. Make sure you are visiting directly rather than a bookmarked page in your browser.
Q. I think I'm having technical issues. What should I do?
A. Sometimes it's a simple thing like updating your browser. Check to be sure that you have a modern version of Chrome, Internet Explorer, Firefox, or Safari. Also, you may want to check your browser preferences section to be sure JavaScript is enabled.
Q. I'm having trouble entering a code. What should I do?
A. Make sure you are entering the code exactly as shown. In most cases, this means you would not include spaces and use all lower case letters where applicable.
Q. I have recently moved or updated my email address. Can I change my registration information for this promotion?
A. We apologize for any inconvenience, but due to the number of entries we receive, we are unable to change registration information unless you are awarded a prize. If you do win a prize during the promotional period, please contact and provide your updated information.